Questions about CellMission

We repair smartphones, laptops, tablets, gaming consoles, smartwatches and desktops across Dubai, and we also buy used devices — at a service center, on-site at your home or office, or through free pickup & drop-off.

We serve all of Dubai, including Downtown Dubai, Business Bay, DIFC, Sheikh Zayed Road, Trade Centre, City Walk, Dubai Design District, Deira, Naif, Al Rigga, Hor Al Anz, Bur Dubai, Al Karama, Al Mankhool, Al Satwa, Oud Metha, Al Garhoud, Al Qusais, Al Nahda, Dubai Marina, JLT, JBR, Jumeirah, Umm Suqeim, Palm Jumeirah, Bluewaters Island, Dubai Harbour, Emaar Beachfront, Al Barsha, Barsha Heights, TECOM, Al Quoz, JVC, JVT, Dubai Internet City, Dubai Media City, Knowledge Park, Dubai Sports City, Motor City, Jebel Ali, Dubai Investment Park, DIP, Dubai South, Expo City Dubai, Al Furjan, Dubai Production City, IMPZ, Dubai Studio City, Mirdif, Muhaisnah, Dubai Silicon Oasis, DSO, International City, Warsan, Dubai Festival City, Culture Village, Dubai Creek Harbour, MBR City, Meydan, Sobha Hartland, Arabian Ranches, Dubai Hills Estate, Town Square.

Walk-ins are welcome at any CellMission center. You can also book ahead online, by phone, or on WhatsApp to guarantee a slot.

We repair smartphones, laptops, tablets, gaming consoles, smartwatches and desktops from Apple, Samsung, Huawei, Xiaomi, Google, Dell, HP, Lenovo, Sony, Microsoft, Asus, Oppo and more.

Pricing is transparent and confirmed upfront after a free diagnostic — no hidden fees. Typical starting prices for common repairs are listed on each repair's page.

Most screen and battery replacements are completed in around 20–30 minutes once the technician starts, whether that's at a center, on-site, or through pickup. More involved repairs (water damage, data recovery) can take 24–72 hours.

Both are available — genuine OEM parts and high-quality compatible parts — so you can choose based on your budget. A technician explains the options for your specific device before any work begins.

Yes — we collect your device from your home or office anywhere in Dubai and return it once repaired, at no extra charge.

Yes — we offer business accounts with bulk repair and maintenance scheduling for offices, schools and organizations across Dubai. Contact us to set one up.

Yes — book a screen guard or tempered-glass fitting and a technician comes to your home or office to fit it on the spot.

From AED 49 without a warranty, or from AED 150 with a warranty covering fitting-related issues — exact price depends on your device. Choose the option you want when you book.

If you booked the With Warranty option, this is covered for a 30-day window. Track your repair with your reference number on the Track Repair page and use the "Report an issue" option to submit a claim. The option without warranty doesn't include this coverage.

No — the warranty is specific to the paid warranty option on screen guard fitting (peeling, bubbling, misalignment). CellMission does not currently offer a general repair warranty.

Sell Now means you hand over your device today and get paid immediately. Buyback means you reserve a guaranteed price now but bring the device in later, within an agreed window.

Yes — cracked screens, battery issues, and most functional faults are accepted. The offer reflects the device's condition, confirmed after a quick in-person inspection.

We inspect your device in person and pay on the spot — no shipping it off to a stranger, no waiting days for payment. A valid ID is required at the time of sale.

Yes — our dedicated trade-in platform Celltrade.ae lets you get an online valuation and sell directly.

Use the Track Repair page with the reference number from your booking confirmation email.

No — every booking is confirmed directly by phone, WhatsApp, or email, so there's nothing to sign up for. Creating an account is optional and just makes it easier to see all your repairs and their status in one place.

Contact us with the name, phone number, or email you booked with and we can look up your repair for you.